General terms and conditions


§1 Price:

As an alternative practitioner I charge according to the scale of fees for alternative practitioners. You can find an overview of the pricing in the price list.

§2 Treatment duration:

The duration of treatment according to the price list is considered as the treatment time. The treatment time also includes the anamnesis, diagnosis and findings. I allow a maximum of 15 minutes for getting undressed and dressed, arranging appointments, payment, etc.

§3 Delay:

If the patient is late, the treatment period is shortened by the delay time. The full agreed appointment must be paid for.

§4 Cancellation policy / Default fee agreement

In the case of unused, firmly agreed appointments that have not been cancelled or postponed within a period of 24 hours in advance (by telephone, customer profile or email), a cancellation fee in the amount of the agreed session price must be paid, or one unit expires in the case of an ongoing package.

If the client cancels at least 24 hours in advance, the payment obligation does not apply. The cancellation regulation also applies in case of a treatment interruption.

In individual cases, special arrangements can be made before the start of therapy.

§5 Disclaimer

If, despite expert application, consequential damages occur which are due to the fact that a customer has concealed reasons for exclusion, we are exempt from any liability. The same applies to damages that arise because a reason for exclusion was not known to the customer himself.

GENERAL TERMS AND CONDITIONS for alternative practitioners

§1 Scope of application of the general terms and conditions

a) The General Terms and Conditions regulate the business relationship between the alternative practitioner and the patient as a treatment contract in the sense of §§611 ff BGB (German Civil Code), unless otherwise agreed in writing between the parties to the contract.
b) The treatment contract is concluded when the patient accepts the alternative practitioner’s general offer to practice medicine against anyone and contacts the alternative practitioner for the purpose of consultation, diagnosis or therapy.
c) The non-medical practitioner is, however, entitled to refuse a treatment contract without giving reasons; in particular if a necessary relationship of trust cannot be expected, if it concerns complaints which the non-medical practitioner cannot or may not treat due to his specialization or for legal reasons or which could lead him into a conflict of conscience. In this case, the non-medical practitioner’s fee claim for the services, including consultation, that have arisen up to the point of rejection remains intact.

§2 Content and purpose of the treatment contract

The alternative practitioner renders his services to the patient in the form of applying his knowledge and skills in the practice of medicine for consultation, diagnosis and therapy to the patient. As a rule, methods are used that are not recognized by orthodox medicine and do not correspond to the state of the art. These methods cannot be explained causally-functionally and are therefore not targeted. In this respect, a subjectively expected success of the method can neither be promised nor guaranteed.

§3 Patient involvement

The patient is not obliged to actively participate. The alternative practitioner is, however, entitled to terminate the treatment if the necessary relationship of trust no longer appears to exist, especially if the patient negates the contents of the consultation, provides incorrect or incomplete information on the patient’s medical history and diagnosis or thwarts therapeutic measures.

§4 Remuneration of the alternative practitioner

a) The alternative practitioner is entitled to a fee for his services, which is agreed upon individually.
b) The fees are to be paid for each day of treatment by the patient in cash or by agreement by transfer to the alternative practitioner. After completion of a treatment phase, the patient will receive an invoice according to §7
c) If the alternative practitioner arranges services of third parties which he does not supervise professionally (e.g. laboratory services according to M III-IV, N of the GOÄ), the alternative practitioner is entitled to claim the amounts invoiced by the third party as his own fee components and to settle with the patient in the expected amount according to paragraph b).

§5 Reimbursement of fees by third parties
As far as the patient is or believes to be entitled to reimbursement or partial reimbursement of the fee by third parties, §4 is not affected by this.

§6 Confidentiality of treatment

a) The alternative practitioner treats the patient’s data confidentially and only provides information regarding the diagnosis, the consultations and the therapy as well as their accompanying circumstances and the personal circumstances of the patient with the express written consent of the patient. The written form can be waived if the information is provided in the patient’s interest and it can be assumed that the patient will agree.

b) Paragraph a) is not applicable if the alternative practitioner is obliged to pass on the data due to legal regulations – for example the obligation to report certain diagnoses – or if he is obliged to provide information due to official or court orders. This also applies to information provided to persons with custody, but not to information provided to spouses, relatives or family members. Paragraph (a) shall also not apply if, in connection with counselling, diagnosis or therapy, personal attacks are made against him or his professional practice and he can exonerate himself by using accurate data or facts.
c) The alternative practitioner shall keep records of his services (hand file). The patient is not entitled to inspect these records; he cannot demand that they be returned. Paragraph b) remains unaffected.
d) If the patient requests a treatment or medical file, the non-medical practitioner shall prepare this from the file at the patient’s expense and fee. If there are originals in the file, copies of these will be attached to the treatment file. The copies receive a note (stamp or sticker) that the originals are in the file.
(e) Medical records shall be destroyed by the Heilpraktiker 10 years after the last treatment or 10 years after the death of the patient. The destruction is omitted if there are indications that the files could be used as evidence.

§7 Invoice
In addition to the receipts according to §4, the patient will receive an invoice upon request after completion of the treatment phase. The invoice will contain the name and address of the alternative practitioner, the name and address and, if requested, the patient’s date of birth. It specifies the treatment period and the paid fees, third-party and ancillary services. At the request of the patient, an invoice can be issued with therapy or diagnostic specifications.

§8 Differences of opinion
Differences of opinion from the treatment contract and the general terms and conditions should be settled amicably. For this purpose, it is recommended to submit counter-arguments, differing opinions or complaints in writing to the other party to the contract.

§9 Severability clause
Should individual provisions of the treatment contract or the General Terms and Conditions be or become invalid or void, this shall not affect the validity of the treatment contract as a whole. Rather, the invalid or void provision shall be replaced by a provision that comes closest to the purpose of the contract and the will of the parties.


Information on the fee arrangement 

Privately insured
As a privately insured person you will receive an invoice in accordance with the scale of fees for alternative practitioners (GBüH), which you submit to your insurance company. 

The fee agreement §4a remains unaffected. In individual cases it may be possible that the insurance company does not cover the full agreed fee.

Statutorily insured persons
As a member of a statutory insurance scheme, you can normally NOT expect your insurance company to cover the costs of treatment. 

For findings, certificates, justifications for private insurance companies for prescriptions or disease prognoses etc., I allow myself to charge an appropriate fee depending on the time required.